What We Collect and Why We Use It
When you open an account, we collect the details you submit during registration — name, email, phone number, and the e-wallet identifiers you connect, whether that's DANA, OVO, or GoPay. We use this data to process your transactions, verify your identity, and keep your account secure.
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Transaction records tied to your local wallet are retained as required by financial compliance obligations that apply to platforms operating where local law permits. We also collect device and session data — browser type, IP address, login timestamps — to detect unusual access patterns and protect
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your account from unauthorized use. Behavioural data, such as which game categories you browse, helps us surface relevant content in your lobby view. We do not sell your personal information to third parties. Any service partners we work with are bound by data processing agreements that
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limit their use of your information to the specific task we've engaged them for. You can request a copy of the data we hold on your account, ask us to correct inaccurate records, or submit a deletion request through the contact paths listed in this page.
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Processing times vary depending on the nature of the request and applicable regulatory retention rules.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.